Refund policy

Refund & Return Policy

All sales are final. We do not accept returns or provide refunds for change of mind, personal preference, incorrect orders, or simply no longer wanting the product.

However, if your product arrives defective, damaged, or does not function as intended, please contact us within 7 days of receiving your order at ahmadjarrar187@gmail.com. Please include your order number and clear photos or videos showing the issue so we can evaluate it.

Damaged or Defective Products

We carefully inspect our products before shipping. If your item arrives defective, damaged, or is significantly different from what was described, please contact us as soon as possible.

If we determine that the product is deficient, we will issue you a full refund of the purchase price using your original payment method. You will not be charged for the refund.

Products that are damaged due to misuse, accidents, improper handling, or normal wear and tear are not eligible for a refund.

Non-Refundable Situations

Refunds are not available for:

Change of mind
Personal preference
Incorrectly ordered products
Products that have been used improperly or damaged by the customer
Normal wear and tear
Failure to follow product instructions

How to Request a Refund

To request a refund for a defective or damaged product, contact us at:

ahmadjarrar187@gmail.com

Please provide your order number and, where applicable, photos or a video demonstrating the issue. We may request additional information to verify the problem.

Once your claim has been reviewed and approved, your full refund will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.